Privacy Policy for Charlotte Map Pack Ranking
Effective Date: May 21, 2026.
You are here because you want your Charlotte business in the top 3 of Google Maps. You want local searchers to find you. You want the phone to ring. We help you get there. But before we audit your Google Business Profile or check your local citations, we need to be absolutely clear about your data.
We run a local SEO agency. We do not run a data brokerage. We do not sell your personal information. You trust us with your business details. We treat that data with strict operational respect. Read this page to understand exactly what we collect when you visit charlottemappackranking.com and how we handle it.
The Data We Collect
You visit our site to fix your local SEO. You need better proximity signals. You want higher review velocity. When you reach out for help, we need specific details to audit your current map pack standing.
- Information you provide directly. When you fill out our contact form, we ask for your name, email address, phone number, and a link to your Google Business Profile. We need your exact business name as it appears on your storefront. We use this to run a baseline NAP consistency check across local Charlotte directories.
- Automated usage data. Our servers log basic technical details when you browse our articles. This includes your IP address, browser type, device category, and the specific pages you read. We track your journey through the site.
- Analytics tracking. We monitor how visitors interact with our content. We look at bounce rates on our citation building guides. We track time spent on our review generation tutorials.
What We Do Not Collect
Trust requires boundaries. We draw them clearly.
We never ask for your Google account password through our website forms. We never collect credit card details directly on this site. We use secure third-party invoicing when you become a client. We do not scrape your personal social media profiles. We only care about your public-facing local business data.
How We Use Your Information
We collect data for two specific reasons. We audit your local search visibility. We improve our own website.
If you submit a contact form, we use your email to send you a manual video audit of your Charlotte competitors. We look at your primary category. We check your secondary categories. We analyze your proximity signal to the center of Charlotte. We break down exactly why another contractor is outranking you. We do not add you to a daily newsletter blast. We do not share your email with lead generation networks.
We use analytics data strictly to improve our content quality. Local SEO changes fast. We watch the data to keep up. If 200 local plumbers land on our guide to fixing suspended Google Business Profiles and leave within ten seconds, the guide failed. We rewrite it. We add better examples. We use your anonymous browsing behavior to make our local SEO resources actually helpful.
Cookies and Tracking Technology
We use cookies. These are small text files placed on your device. They help the site function. They give us high-resolution visibility into our traffic.
- Functional cookies. These keep the website running. They remember your preferences if you close your browser and return later. They prevent you from seeing the same popup twice.
- Google Analytics 4. We run GA4 to understand our audience. We track page views, scroll depth, and outbound clicks. We want to know if you actually clicked the link to the Google Business Profile manager. Google collects anonymized data about your session. You can block this via browser extensions if you prefer.
- Google Search Console. We monitor which search queries bring Charlotte business owners to our site. We see the impressions. We see the clicks. This data is aggregated. It does not identify you personally.
Third-Party Service Providers
We run a lean operation. We do not partner with shady data brokers. We share necessary data with a few trusted infrastructure providers.
Our website lives on secure hosting servers. The hosting provider processes your IP address to deliver the site content. We use standard SMTP services for email delivery. They route your audit requests to our inbox. Google processes our traffic data under their own strict privacy terms. We do not feed your business details to offshore citation builders without your explicit consent as an active client.
Data Security
Local SEO requires access to sensitive business assets. A hijacked GBP can ruin a local business. We take security seriously.
We enforce HTTPS across the entire domain. We encrypt data in transit. We secure our admin panels with two-factor authentication. We restrict access to our form submission database. Only our core team sees your audit requests. We do not leave client GBP URLs sitting in unsecured spreadsheets.
Data Retention
We keep contact form submissions for 12 months. If you hire us to fix your map pack ranking, your data moves into our secure client portal. If you decide to handle your own local SEO, we purge your initial audit request after a year. We retain anonymized analytics data indefinitely to track our own year-over-year growth.
Your Rights Over Your Data
You own your personal information. You control it.
- Right to access. You can ask us for a copy of the personal data we hold about you. We will send you a text file with your form submissions.
- Right to deletion.